Documentation

Your first conversation

Conversations are where you work with ops agents on investigations, incidents, and fixes.

Start a conversation

  1. Confirm the correct application is selected in the top bar.
  2. Open Conversations from the sidebar.
  3. Click New conversation (or start from an empty state).
  4. Choose an agent if prompted — agents are configured in Settings.
  5. Describe what you need help with in plain language.

Example prompts:

  • "What changed in the last deploy that could explain elevated 5xx rates?"
  • "Summarize open alarms for this application."
  • "Draft a fix for the timeout errors in checkout."

Conversation layout

A conversation workspace typically includes:

  • Message thread — your messages and agent responses
  • Agent tools — the agent may query logs, repositories, and connected systems
  • Sidebar list — other conversations for the same application (visible while Conversations is open)

Agent chat sidebar

From any product screen (except the full conversation workspace), open Agent chat with the robot icon in the top bar. This is a lightweight way to ask questions without leaving your current page.

Next steps